Terms and Conditions top138 — Platform Usage Policies You Need to Know

Acceptance of Terms

Welcome to top138, an online gaming platform dedicated to adult players in Malaysia. These Terms and Conditions ("Terms") govern your use of the top138.onl website and all related services.

By accessing or using the top138 platform — whether via web browser, mobile app, or any other means — you hereby confirm that you have read, understood, and agreed to be fully bound by these Terms along with our Privacy Policy, which is incorporated herein by reference.

These Terms take effect from the date you first access the top138 platform. If you do not agree with any part of these Terms, you must immediately cease using the platform and contact our support team for further assistance.

Eligibility & Registration

To register and use top138 services, you must meet all of the following eligibility requirements without exception:

• At least 18 years old or have reached the legal age of majority under the laws of the jurisdiction in which you reside, whichever is higher.
• Having full legal capacity to enter into a binding agreement.
• Not included on any list of individuals prohibited from using online gaming services in your jurisdiction.
• Providing accurate, truthful, and up-to-date personal information during registration and the KYC process.
• Register only one (1) account — multiple registrations by the same individual are strictly prohibited.

Top138 reserves the right to request proof of age and identity at any time. Should you fail to provide satisfactory proof, top138 reserves the right to suspend or terminate your account and forfeit any remaining balance.

All information you provide during registration must be accurate and truthful. Providing false or misleading information is a serious violation of these Terms and may result in immediate account termination.

User Account

You are fully responsible for maintaining the confidentiality of your top138 account password and login details. You must not share your login information with any third party or allow others to use your account.

Each top138 account is for the personal use of its owner only. Accounts may not be transferred, sold, leased, or given to any other party under any circumstances.

• You must notify top138 immediately if you suspect any unauthorized access to your account.
• Top138 is not liable for any losses resulting from your account being accessed by another party due to your own negligence.
• The chosen username must not contain obscene, offensive, or misleading words.
• Top138 reserves the right to decline registration or close any existing account at its sole discretion without providing a reason.

To maintain platform integrity, all account activity is continuously monitored by the top138 security system. Any suspicious activity will be identified and investigated promptly.

Deposit & Withdrawal

Top138 supports a wide range of payment methods popular in Malaysia, including FPX, direct bank transfers to Maybank, CIMB, Public Bank, RHB, and Hong Leong Bank, as well as local digital wallets. All financial transactions are processed in Malaysian Ringgit (MYR).

Deposit: All deposits will be credited to your top138 account instantly once payment is confirmed. Minimum and maximum deposit limits are stated in the Payments section of the platform. top138 does not charge any processing fees for deposits.

Withdrawal: Withdrawal requests will be processed within 30 minutes to 24 hours depending on the payment method and current volume. First-time withdrawals may require a completed KYC verification process before approval.

• The withdrawal method must match the deposit method used.
• Minimum and maximum withdrawal limits are as stated on the platform.
• Top138 reserves the right to delay or reject suspicious withdrawals while an investigation is conducted.
• Any fees charged by a bank or third-party payment provider are the member's responsibility.
• Withdrawals may only be made to a bank account registered in the name of the top138 account holder.

Bonus & Promotions

Top138 offers a wide range of bonuses and promotions for both new and existing members. All bonuses are subject to specific terms and wagering requirements as stated in their respective bonus terms.

The general principles applicable to all bonuses and promotions at top138 are as follows:

• Each bonus has its own wagering (rollover) requirement that must be met before wins can be withdrawn.
• The welcome bonus is only available to new members who have not previously made a deposit.
• Using multiple accounts to claim the same bonus constitutes fraud and is strictly prohibited.
• Top138 reserves the right to modify, suspend, or withdraw any bonus or promotion at any time.
• Wins earned using bonus balance cannot be withdrawn until the rollover requirements are met.
• If specific bonus terms conflict with these General Terms, the specific bonus terms shall apply to that situation.

Bonus system abuse — including but not limited to the use of low-risk wagering strategies that systematically exploit bonus offers — constitutes a violation of these Terms. top138 reserves the right to void related bonuses and wins, and to suspend any accounts involved.

Betting Rules

All betting and gaming on the top138 platform is subject to the specific rules stated within each game or betting category. Members are responsible for familiarizing themselves with the rules of each game before playing.

• All betting outcomes are final once processed by the top138 system.
• In the event of a technical error during a game, top138 reserves the right to void the affected round and return the wager.
• Top138 reserves the right to set minimum and maximum wagering limits for any game or market.
• Any bet placed after the outcome is known (late betting) will be automatically voided.
• Odds and payouts displayed are subject to change before a bet is confirmed.

For Live Casino games, all decisions made by the dealer are final and subject to the applicable game rules. In the event of a discrepancy between a member's view and the system records, the top138 system records will be used as the definitive reference.

Prohibited Activities

The following activities are strictly prohibited on the top138 platform and will result in immediate account suspension or termination, along with forfeiture of all balances and wins:

• Use of automated software, bots, scripts, or any technology that provides an unfair advantage to a player.
• Collusion between players to defraud the platform or other players.
• Money laundering or using the top138 platform for any financially illegal purpose.
• Payment fraud, including the use of stolen or unauthorized credit cards or bank accounts.
• Abuse of the bonus system through the creation of multiple accounts or other circumvention methods.
• Threatening, insulting, or harassing top138 staff or other platform members.
• Accessing the platform from jurisdictions that restrict or prohibit online gambling without compliance with local laws.
• Selling, transferring, or offering a top138 account to another party.

Privacy & Security

Top138 takes your privacy and data security very seriously. The collection, storage, and processing of your personal data is carried out in accordance with our Privacy Policy, which can be read at Privacy Policy page.

From a technical security standpoint, top138 implements the highest industry standards:

• 256-bit SSL encryption for all data transmitted between your device and top138 servers.
• Two-factor authentication (2FA) is available for an additional layer of security on your account.
• 24/7 monitoring of all account activity to detect any suspicious access.
• A rigorous KYC process to verify member identities and prevent identity fraud.
• Your financial data is never stored directly on top138's servers — all payment processing is handled by certified payment providers.

By using the top138 platform, you agree to allow us to process your personal data for the purposes of service delivery, identity verification, fraud prevention, and compliance with applicable laws.

Liability Limit

The top138 platform is provided on an "as is" and "as available" basis. While top138 makes every effort to ensure continuous platform availability and reliability, we cannot guarantee that the service will always be free from interruptions, errors, or delays.

• Top138 is not liable for any indirect, consequential, or punitive losses arising from the use of the platform.
• In the event of a technical disruption during an ongoing game, top138 will take reasonable steps to restore the situation, including cancelling or refunding any affected bets.
• Top138 is not liable for any losses resulting from device malfunction, unstable internet connection, or factors beyond our control.
• Top138's maximum total liability to any member shall not exceed the net deposit amount made by that member within the 30 days preceding the claim.

Account Suspension & Termination

Top138 reserves the right to suspend, restrict, or terminate any member's account at any time for the following reasons:

• Violation of any part of these Terms and Conditions.
• Reporting or confirming fraudulent or illegal activity.
• Failure to meet KYC verification requirements within the stipulated timeframe.
• Requests from legal authorities or regulatory bodies.
• Account inactivity for 12 consecutive months.

Members may also request to close their own account at any time by contacting the top138 support team. Account closure requests will be processed within 5 business days. Any remaining balance (after deducting bonuses that have not met the rollover requirements) will be refunded via the original payment method.

Responsible Gaming

Top138 is fully committed to responsible gaming practices. We believe gaming should remain an enjoyable form of entertainment and not a source of stress or financial difficulty for any member.

The top138 platform provides a range of self-control tools to help members manage their gaming activity responsibly:

• Deposit Limit: Set daily, weekly, or monthly limits on your deposits.
• Wagering Limit: Limit the maximum amount that can be wagered within a specified period.
• Loss Limit: Set a maximum loss limit you are comfortable with.
• Session Time Limit: Limit the amount of time you spend on the platform in a single session.
• Self-Exclusion: Take a temporary break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Exclude yourself from the platform for a longer period if needed.

For more information on responsible gaming and available support resources, please visit Responsible Gaming page us.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or your use of the top138 platform, our support team is available to assist you every day, around the clock.

• Live Chat: Available 24/7 directly within the top138 platform — the fastest way to get immediate assistance.
• Email: [email protected] — response within 5 minutes during office hours.
• FAQ: Visit FAQ page us for answers to the most frequently asked questions.

Top138 operates fully in Bahasa Melayu, English, and Mandarin. Our trained support team is ready to assist you in whichever language you are most comfortable with.

These Terms and Conditions were last updated in January 2026. This version supersedes all previously published versions of the Terms and Conditions by top138.